BMCRC Club Bike Championships

GENERAL ADMISSION - CHILDREN UNDER 13 ARE ADMITTED FREE

• What time do the gates open?
  Gates open to spectators at 8:00am on Saturday and 7:30 on Sunday.
• WHAT AGE DO I HAVE TO BE TO QUALIFY FOR A SENIOR CITIZEN DISCOUNT?
  We offer a discount on event entry to our guests that are aged 65 and over. This is only available for tickets purchased on the day of the event – not in advance.
• What time does the campsite open?
  The campsite is open from 6pm on the previous day of the event. You must be in possession of a valid raceday ticket. The campsite will close on Sunday evening. There is no charge for camping but there are no facilities available.
• Are animals permitted anywhere on site?
  No animals are permitted anywhere on site, with the exception of guide/assistance dogs.
• Can I get in to the paddock and pits?
  The paddock is fully open to the public, with no restrictions. However this is a working area with moving vehicles, so please take caution, and ensure that any children are supervised at all times. Access to the pit lane is restricted to valid passholders only.
• Am I entitled to any discount for being a carer?
  Carers of our disabled guests may be entitled to free admission at MSV's race events. Please contact our call centre on 0843 453 9000 or carer@msv.com for further details and to make arrangements, no later than one week before the event you wish to attend.
• Is there disabled parking and viewing available?
  There is a dedicated parking and viewing area for our disabled guests alongside Chris Curve, Park Straight and near the Mountain. For access please follow signs for label holders via the main gate. Please ensure a blue badge is clearly displayed and visible to traffic marshals and await direction.
• Do you have baby changing facilities?
  Yes, baby changing facilities can be found in our Clubhouse Bar and Restaurant and both paddock toilet blocks.
• What happens if my posted tickets don't arrive in time?
  All tickets are sent by Royal Mail Recorded or Special Delivery, meaning a signature is required. In the rare instance that your tickets have not arrived in time you will need to purchase them at the gate price and obtain a refund after the event by returning the gate ticket stubs and your original tickets to the ticket office at the address below:
  
  Ticket Office
  MotorSport Vision Centre
  Brands Hatch Circuit
  Fawkham
  Longfield
  Kent
  DA3 8NG
• Can I purchase tickets on the day of the event?
  Yes, you can buy tickets on the gate at all our race meetings, by cash or card payment.
• Where can I claim my lost property or hand in any found items?
  Please contact a member of staff in the Venue Office in the paddock, or call 01507 343248
• I have a Grade D ticket, where can I find a list of events and can I upgrade my ticket?
  You can find a list of eligible Grade D events by clicking here. Unfortunately these cannot be exchanged or used as part payment towards any other higher grade meeting.
• What is MSV's ticket refund policy?
  The ticketholder shall only be entitled to a refund or exchange (at MSV's election) if an event is cancelled in its entirety prior to its commencement for reasons that are within our reasonable control. Event tickets may not be sold, resold, donated, transferred or in any way disposed of without prior written permission from MSV.
• How can I apply for media accreditation for race events?
  Please visit our dedicated media site to apply for accreditation at media.msv.com
• What is the policy on Drones or UAVs?
  Drones / UAVs are not permitted for use at Cadwell Park on any event day.